Boarding Handbook

Role of staff The boarding Housemasters have overal l responsibi l ity for the welfare of pupi ls in their houses and are in loco parentis. They are ably assisted by an Assistant Boarding Housemaster, a team of tutors, a house matron and a team of cleaners. Boarding as a teenager brings with it al l the hopes and expectations of chi ldren growing up to be young adults, ready for university and whatever l ife has to offer. Along the way, there wi l l inevitably be times of anxiety, concern and difficulty as wel l as times of real celebration and happiness. Supported by a highly experienced team of tutors, matrons, the Chaplaincy, Counsel lor and Health Centre doctor and nurses, we aim to offer the support, care and personal attention to every student in our houses so that they genuinely look back on a very special, and successful time as boarders. Well-being of boarders We hope that your chi ld wi l l feel able to talk to staff about any issue. Often pupi ls wi l l talk to certain teachers or their house matron; it doesn’t matter who they talk to as long as we can help and be there for them. Al l staff are trained to deal with issues, understand confidential ity and the need to refer matters at other times. Each house has a mobi le phone and the duty member of staff is avai lable at any given time. Your chi ld should make sure this number is in their mobi le, so that they are always able to contact the member of staff on duty within the house. Parents are also encouraged to use this number to make contact with the house and speak to the member of staff on duty. It is a good first point of contact for general enquiries that do not require a specific member of staff but unless it is an emergency please cal l between 8.00am and 10.00pm UK time. Al l boarders must provide updated mobi le numbers to Housemasters. Boarders update phones frequently and we need to be able to contact them. A confidential box can be found in each house and is checked regularly for any concerns that have been posted by boarders. A whistleblower pol icy exists to support anyone who wishes to raise concerns but is worried about the impl ications. 15 Pastoral care Each pupil is known and cared for

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